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Application Analyst Somerville, Massachusetts

Description

Our client a world-leading Healthcare Services operation located in the Boston area, has an immediate opportunity for an Application Analyst to join their team.

Description:

The role provides technical support for problems and changes as they relate to Application Delivery and Citrix services provided. Resolving and reporting on service ticket issues (using Service Now) and maintaining proper documentation is a primary responsibility for this role. The Engineer monitors various service functions which include Citrix software, dashboards, in addition to performing daily health checks.

Responsibilities:
· Service and Performance monitoring, technical support and trouble-shooting of all Citrix infrastructure
· Service Now Ticket Management Experience and ITIL knowledge
· Citrix Receiver and/or Workspace App installation and troubleshooting experience
· Solid documentation and communication skills
· Other duties as assigned

Qualifications:

Bachelor’s Degree in computer science preferred or other related field

ABOUT DELPHI-US
Delphi-US provides world class talent acquisition solutions to our clients nationwide. We are experts in Information Technology, Engineering, Professional, and select specialized talent recruitment. With a collective 30+ years in our field, Delphi-US brings true best practices to the industry, and a fundamental approach that drives excellence in results for our clients and consultants. Known as 'The Peacemakers in The Talent War', Delphi-US seeks to join the best and brightest of our knowledge workforce to select employers of choice throughout the United States.
For Immediate Consideration Please Contact:
Rich Braun, EVP Talent: rbraun@delphi-us.com (855) 863-0464 x.1001